The password and email address attached to your username can be changed at any time uisng the Your Profile screen.

Changing Your Password

  1. Go to Users > Your Profile in your blog dashboard Image of your profile menu
  2. Scroll to the bottom of the page to the New Password area
  3. Type your new password into both boxes and click Update Profile when you are done. TIP: Using a combination of letters, numbers and symbols makes it hard for others to guess your password. The strength indicator provides an indicate of how good your password choice is! Image of new password
  4. Your password should now be updated and next time you need to log into your account this is the password you use.

TIP:

If it logs you out of your account when you update your password and you have trouble logging in with both your old password and new password, try clearing private data such as saved passwords in your web browser (procedure varies depending on web browser — search Help using the term ‘clearing private data’ for instructions).

Lost Password

  1. Click on the Lost Your Password? link on your login screen or on the Edublogs homepage Image of requesting new password
  2. Enter your username or email address and click Get New Password Image of password reset
  3. Now check your email for a confirmation email — this should arrive within 30 minutes. Make sure you check your spam folder just in case it is marked as spam.
  4. Click on the link in the confirmation email to reset your password — this should take you to a new window where you see a message that says check your email for a new passwordImage of confirmation email for password
  5. Now check your email for a second email that contains your new password — this should arrive within 30 minutes. Make sure you check your spam folder just in case it is marked as spam. Please note: Spam filters, especially strict ones for institutional email addresses, often block the second email which contains your password while letting the first confirmation email through. Image of new password email

If you are unable to reset your own password please send an email to support[at]edublogs[dot]org so it can be manually reset for you. Please include the following details in the email:

  • Your username
  • Email address attached to username
  • Your Blog URL
  • Please include an alternative email address — in case your filter also blocks emails from Edublogs support

Changing your email address

  1. Go to Users > Your Profile in your blog dashboard Image of your profile menu
  2. Scroll to near the bottom of the page to the Contact Info area
  3. Type your new email address and click Update Profile when you are done. Image of new email
  4. An email will be sent to the new email address asking you to click on the link to confirm change of email address — your email adresss won’t be updated until you click on this link. This email should arrive within 30 minutes. Make sure you check your spam folder just in case it is marked as spam. Image of changing email

Please note: Spam filters, especially strict ones for institutional email addresses, block the emails from your blog. If you don’t receive this email you may need to use an alternative addresss.